EnaFeedback — capture issues at navigation touchpoints
EnaFeedback places QR posters at lobbies, restrooms, and wards so visitors and staff report hygiene or service issues immediately. Wayfinding reduces “could not find clinic” friction; feedback captures qualitative detail after the route succeeds or fails.
Joint rollouts place EnaSmartWay codes on directional signage and EnaFeedback codes at destinations — for example, outpatient waiting areas where both navigation completion and cleanliness matter.
Closure workflows in EnaFeedback help facilities teams respond to complaints discovered along heavily trafficked routes identified in EnaSmartWay analytics.
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